GET TO KNOW ME
Since I began my professional journey I’ve been lucky to have had the opportunity to collaborate on some exciting solo and collaborative projects.
I take pride in all that I do and in the long-term relationships I’ve fostered in the process.
I firmly believe that hard work eventually pays off, and I know that each day brings me closer to reaching my goals.
Explore my site, and feel free to get in touch with any questions.
March 2022 - Date
SERVICENOW CONSULTANT, MERCEDES BENZ FINANCIAL SERVICES
Application Portfolio Management/ITSM implementation
Day-to-Day operational support for ServiceNow; activities include but not limited to incident resolution, access management, building reports/dashboards, service catalog and workflow development, promoting and troubleshooting update sets
Worked closely with ServiceNow Process Owners (e.g., solution design, development and testing, incident resolution, troubleshooting and problem analysis)
March 2021 - March 2022
SERVICENOW IMPLEMENTATION CONSULTANT, DEUTSCHE BANK, LONDON
Implemented the ServiceNow platform capabilities, specifically ITSM
Part of a team responsible for working to develop, design and own technical solutions on the ServiceNow platform.
September 2020 - Feburary 2021
SERVICENOW CONSULTANT, SOFTWARE ASSET MANAGEMENT,
Responsible for working to develop, design and own technical solutions for the SAMPRO module on the ServiceNow platform.
Created software models for all of the software the organization intended to monitor.
Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
January 2020 - April 2020
SERVICENOW IMPLEMENTATION CONSULTANT, NATS, SOUTHAMPTON
responsible for working to develop, design and own technical solutions on the ServiceNow platform.
Want to know what I’ve got to offer you? Contact me today.
Learn About Me
Welcome to my site please take a moment to browse my skills and professional experience.
It is my firm belief that a good challenge offers an opportunity to develop and improve, which is why I make a point of seeking out new ones in the professional realm.
Contact me directly to learn more.
Knowledge & Expertise
Though I have learned a lot from being in the professional world, some of my skills have been built from research, observation and common sense. I know that to be truly successful in my career, I need to be able to work with people, find innovative solutions to professional problems and make contributions that really matter. I would be thrilled for any opportunity to keep building on my skill set. Let’s discuss what I can offer you. Get in touch today.
BUSINESS ANALYST SKILLS
Supporting project teams during the analysis and planning stages of software development.
Working on other project phases like implementation and testing.
SERVICENOW DEVELOPER SKILLS
Manage Product Use Rights, license allowances, and contractual entitlements for software products and manufacturers.
SOFTWARE ASSET MANAGEMENT
Responsible for supporting the enterprise-wide ITAM / Software Asset Management platform.
Contact me to discuss what skills I can put to use for you.