me-1.jpg

GET TO KNOW ME

My Background

Since I began my professional journey I’ve been lucky to have had the opportunity to collaborate on some exciting solo and collaborative projects.


I take pride in all that I do and in the long-term relationships I’ve fostered in the process.


I firmly believe that hard work eventually pays off, and I know that each day brings me closer to reaching my goals.


Explore my site, and feel free to get in touch with any questions.

 
me2020 (1).jpg

PAST EXPERIENCE

Past Roles

 

March 2022 - Date

SERVICENOW CONSULTANT, MERCEDES BENZ FINANCIAL SERVICES


Application Portfolio Management/ITSM implementation

Day-to-Day operational support for ServiceNow; activities include but not limited to incident resolution, access management, building reports/dashboards, service catalog and workflow development, promoting and troubleshooting update sets

Worked closely with ServiceNow Process Owners (e.g., solution design, development and testing, incident resolution, troubleshooting and problem analysis)

March 2021 - March 2022

SERVICENOW IMPLEMENTATION CONSULTANT, DEUTSCHE BANK, LONDON

Implemented the ServiceNow platform capabilities, specifically ITSM
Part of a team responsible for working to develop, design and own technical solutions on the ServiceNow platform.
ITAM modules, including form configuration, workflows/administration, reporting, data imports, custom scripting (Javascript) and third-party software integrations( APIs). Business rules, Client Scripts, Workflow scripting.

 September 2020 - Feburary 2021

SERVICENOW CONSULTANT, SOFTWARE ASSET MANAGEMENT,
BP, LONDON

Responsible for working to develop, design and own technical solutions for  the SAMPRO module on the ServiceNow platform.


Created software models for all of the software the organization intended to monitor.

Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.

January 2020 - April 2020

SERVICENOW IMPLEMENTATION CONSULTANT, NATS, SOUTHAMPTON

responsible for working to develop, design and own technical solutions on the ServiceNow platform.

Want to know what I’ve got to offer you? Contact me today.

Business Meeting

Learn About Me

Welcome to my site please take a moment to browse my skills and professional experience.


It is my firm belief that a good challenge offers an opportunity to develop and improve, which is why I make a point of seeking out new ones in the professional realm. 


Contact me directly to learn more.

 

SKILLS

Knowledge & Expertise

Though I have learned a lot from being in the professional world, some of my skills have been built from research, observation and common sense. I know that to be truly successful in my career, I need to be able to work with people, find innovative solutions to professional problems and make contributions that really matter. I would be thrilled for any opportunity to keep building on my skill set. Let’s discuss what I can offer you. Get in touch today.

BUSINESS ANALYST SKILLS

Intermediate

Supporting project teams during the analysis and planning stages of software development.
Working on other project phases like implementation and testing.

SERVICENOW DEVELOPER SKILLS

Intermediate

Implementing ServiceNow platform capabilities specifically the ITAM, ITSM and ITOM modules, including form configuration, workflows/administration, reporting, data imports, custom scripting (Javascript)and third-party software integrations(APIs).

SOFTWARE LICENSING

Intermediate

Manage Product Use Rights, license allowances, and contractual entitlements for software products and manufacturers.

SOFTWARE ASSET MANAGEMENT

Advanced

Responsible for supporting the enterprise-wide ITAM / Software Asset Management platform.

Contact me to discuss what skills I can put to use for you.

 

CONTACT

Thank you for reviewing my CV. Please get in touch to find out more.

07404699415

  • LinkedIn
  • Twitter

Thanks for submitting!